Our Commitment to You
We pledge to you, our customer, from the initial design drawings to the walk through of your finished project, your project will be completed in a professional manner meeting your high expectations of product quality and craftsmanship.
Our peace of mind pledge is further supported by manufacturers’ product and labor warranties and Heartlands’ complete labor warranty, our equivalent to the automobile industries “bumper-to-bumper” guarantee.
To see our commitment from start to finish, read our new home construction process. We are equally meticulous when building additions, renovations and screen rooms, as shown by our customers’ comments.
Service Sells Heartlands
Our position on service is that it does not cost, it sells!
Chances are we have worked hard to gain you as a customer and we will work hard to retain you as a customer. Whether you need a screen repaired, a new front door, we encourage you call us and let us help you!
Our founder’s position is that great service does not cost – it sells – as our customers are proud to refer us to others and use Heartlands on their next project. We would rather put our marketing dollars towards providing service than advertisements in the local media.
While we pride ourselves in providing the highest quality products and services, should future service be required, our customers enjoy a live voice at the other end of the phone and a quick response.